UAF Tanana Valley Campus
Department of Applied Business and
Accounting
Video/DVD Library
Contact:
Susan Doren, 455-2852, email: fnmsd@uaf.edu
or
Charlie Dexter, 455-2837, email: ffcnd@uaf.edu
To borrow any of these films:
Introduction to Business:
Innovate or Die w/Tom Peters
Remember Me (plus copy)
The Case of the Snarled Parking Lot
We’re On the Same Team Remember
What’s Quality Got To Do With It?
The Business of Paradigms: Discovering the Future
Series
Customer Service:
Inc. Magazine's Customer Service Series - 1994:
Are Your customers Happy w/your service
Create a Company customers Will Love to do Business With
How To Keep Your customers For Life
How To Turn Your Valued customers Into Your Best
Salespeople
How to Succeed In A Home business
Home Business
Six Ways to Improving customer Service Through Quality
How To Really Start Your Own business
How To Run a Successful Family Business
Customer Service – Harvey Mackay
How to Lose Customers Without Really Trying
Telephone Behavior: The Rules of Effective Communication
Lily
Tomlin: Customer Service Training
Series:
One Ringy Dingy: You Are The Company
What Customers Want
The Seven Deadly sins of Customer
Service
Dealing With Disappointed Customers
Now
That’s Service
Fundamentals Of Supervision
All change
Change For The Better
The Shape of Things to Come
Character Is Destiny
Decisions, Decisions (plus 1 copy)
Diversity Through Character
Dimensions of Coaching
Fish Sticks
Fish Tales
Fish
Fairness Factors
Learning to Think Like A Manager
Meetings, Bloody Meetings
More Bloody Meetings
Meeting Robbers
Person to Person
Submarine Syndrome
Leadership and the New Science
Millennium
Leadership Capsules for the 21st
Century
Tactics of Innovation
Teamwork – The Miracle of Flight 232
Twelve angry Men:
Teams That Don’t Quit
Unorganized Manager
Part 1 – Damnation
Part 2 – Salvation
Part 3 – Divine Intervention
The New One Minute Manager
The Encouraging Manager
Whale Done
Love Em or Lose Em
The Truth About
Business Casual
The Internet
E-Mail
The Curse of the Vanishing Employees
Leader of Character:
The
The Fairness Factor
How to Recruit, Interview & Hire to Maximize
Effectiveness and Minimize Legal Liability
How to Manage Employee Termination to Minimize
Legal Liability
How to Manage Performance & Discipline to
Maximize Productivity and Minimize Legal
Liability
James A. Autrey Series
Love & Profit
Life & Work
What Makes a Good Team Player?
Workteams and The Wizard of Oz
Do I Know You?
Defining, Discovering & Deciding Whom to Hire
Legal Briefs:
Harassment & Discrimination
Discipline
The
Recruiting & Hiring
Sexual Harassment New Perspectives
Human Relations:
The Abilene Paradox
(3 tapes)
Abilene Paradox/Group Tyranny
Art of Assertiveness
Attitude Virus:
Curing Negativity in the Workplace
And When You Fall
Asoh Defense:
Managing Blame & Forgiveness (2 tapes)
Battle of the Century
Character: Who Needs
It?
How To Deal With Difficult People – Volume One
Strategies and Tactics for Dealing w/Difficult
People
How To Deal With Difficult People – Volume Two
Dealing With The 10 Most Difficult People
How To Deal with Difficult People – Volume Three
Strategies for Getting Results With Hard-to Handle
People
In Your Life
For Goodness Sake
Galatea Effect:
Managing the Power of Expectations
Groupthink
Group Tyranny and the Gunsmoke Phenomenon
Leadershift
Lead Effectively, How To
Managing Stress
CRM Learning:
Speaking Effectively…To One or One thousand
Teamwork in Crises “The Miracle of Flight 232”
Performance Matters:
The Importance of Praise
Performance Matters:
The Need for Constructive Criticism
Team Building
Team Building: What
Makes a Good Team Player
Workteams and the Wizard of OZ
Talk Isn’t Cheap
Who’s On First
Miscellaneous Videos:
Even Eagles Need a Push
The Eagle’s Secret
Everyday Creativity
Excellence in the Public Sector
In Search of Excellence
Hell Series:
Communication from Hell
Customer Service from Hell
Employees from Hell
Interviewers from Hell
I Know Just what You Mean!
Leadership
Leadership, Apollo 13
Management: Challenges in the 21st Century
Management, Small business
Marketing, The Real Secrets
of Successful
Marketing, Winning Customers
with A ‘Workable’ Plan
Marketing, Effective
Mummy, An Invisible Man Meets
the
Muppets A LA CARTE
Necessary Disorganization by
Tom Peters
Networking, Ten Commandments
of
Promotion: Solving the Puzzle
Paradigm Mastery Series by Joel Barker
Change and Leadership
The Paradigm Effect
Paradigm Hunting
Balance Sheet Barrier
Person to Person: Creating Respectful Workplaces
Total Quality Management
Your Place in Total Quality
We’re On the Same Team
What You Are is What You
Chose
Dancing With the Bogyman
Flashpoint – When Values
Collide
Framework for Human Resource
Management
The Diversity Advantage – Food
for Thought
Fun is Good
The Merchants of Cool
In Search of Excellence
The Power of Vision
Focus Your Vision
Job Interviews: Tipping the Odds
Succeeding in Your Interview
Interview
Success in Interviewing
Juggling Work & Family
Access to Success
The Product In You:
The Job Search
Creating a Resume
Resume Remedy
The Complete Job Application
Working Without a Script
Start Your Job
Why Work?
Before It’s Too Late
A Peacock in the Land of
Penguins
Priorities
Everyday Creativity
How to Connect in Business
By The Numbers:
Fractions, Decimals, & Percents
Equations & Formulas
Communication: The Nonverbal Agenda
Your Summit Awaits
CRM Learning:
A Grander Goal
Discussion Segments
A Better Way